Dick de Kruijk Archieven

Dick de Kruijk

‘Samenwerking met adviseur leidt tot hogere NPS’

Levensverzekeringsmaatschappij Scildon laat sinds 2017 elk jaar door onderzoeksbureau MWM2 een klanttevredenheidsonderzoek uitvoeren onder haar particuliere klanten, de polishouders. Een van de elementen die gemeten wordt, is de Net Promoter Score…

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